IES Abroad Refund Policy

If IES Abroad suspends or cancels a program prior to its official arrival date, then IES Abroad will issue a full refund of monies then paid to IES Abroad to date for the program, including the Confirmation Deposit, to the paying party.

Students who cancel their enrollment, in writing to their IES Abroad Advisor, from an IES Abroad program at least 2 weeks before the program’s official published arrival date will receive a refund of the program fees then paid to IES Abroad to date, minus the $500 Confirmation Deposit.

Students who cancel their enrollment, in writing to their IES Abroad Advisor, from an IES Abroad program less than 2 weeks before the program’s official published arrival date will owe 15% of the total program fee (tuition, housing, and health insurance) plus the $500 nonrefundable confirmation deposit.  If the student previously opted out of IES Abroad housing by submitting an approved Independent Housing form, they will owe 15% of the tuition and health insurance fees.  Any refunds owed in excess of the 15% fee and the nonrefundable $500 deposit will be payable in all cases to the party who paid IES Abroad for the service in the first instance pursuant to IES Abroad’s Refund and Cancellation Policy.

Students cancelling their enrollment after the program’s official arrival date will owe the full program fee and receive no refund for monies paid to date.

Students cancelling their enrollment from a program due to the individual student or their immediate family member having a serious illness or injury after the program’s arrival date are eligible to receive recoverable cost refunds. All emergency withdrawals must be documented in writing by a physician and approved in advance in consultation with the IES Abroad Dean of Students Office in Chicago. The amount of any possible recoverable cost refund will be determined on a case-by-case basis at the sole discretion of IES Abroad. IES Abroad will issue all refunds to the party who paid IES Abroad for those fees as required under the IES Abroad Refund and Cancellation Policy.

IES Internships guarantees students a placement in their fields of choice, as indicated on their internship application. If we are unable to offer an internship placement in the student’s expressed fields of choice, based on interests, qualifications, and needs of the internship host(s), at least two weeks before the program start date, despite their participation in the process and satisfaction of all program requirements, then the student has the option to receive a refund of the full amount paid to IES Internships or the chance to transfer to an IES Abroad program of comparable length and value in the same location (subject to satisfying applicable visa requirements and IES Internships’ academic program requirements).

If IES Abroad suspends a program after its official arrival date, IES Abroad will issue recoverable cost refunds to the paying party for housing and field trips, but only if and when IES Abroad has recovered actual refunds from its vendors.

Tuition is not refundable if students are provided an option to continue pursuing courses for credit, either in person or online. In cases where IES Abroad is not able to provide an option for students to continue pursuing credit online or in person, students will be eligible for a refund of recoverable tuition costs with respect to the courses they started but were unable to pursue either online or in person.

Refunds will be calculated on a student-by-student basis on what IES Abroad is able to recover from each student’s housing and field trip vendors within 4 months of a program suspension, and any refunds will be payable in all cases to the party who paid IES Abroad in the first instance. In some instances, funds may not be in exact proportion to or pro-rated with the period of suspension. The amount of any possible recoverable cost refund will be determined on a case-by-case basis at the sole discretion of IES Abroad.

Any student who is dismissed from a program by IES Abroad after the arrival date for any reason forfeits the possibility of any refund, including without limitation a refund of used or unused expenses, as well as the comprehensive program fee.